Frequently Asked Questions

  1. How long does the course take?  The courses take 2 to 4 hours depending on class size and course.  A class size of 3 or less may take less than 3 hours. Larger classes and particularly First Aid and CPR lasts 3 ½ to 4 hours. Skills monitoring and tests only are usually 20-30 minutes per person. Online courses are generally 1.5 to 2.5 hours long.
  2. Where is the class located? Most Wednesdays-Fridays, the class is located at the Richard and Meg Weekley Community Center, 8440 Greenhouse Rd., Cypress, Tx 77433. We are also mobile by appointment depending on instructor availabilty.
  3. I am a healthcare provider, which class do I take? You would take the BLS Providers course (Basic Life Support). This course was formerly known as Healthcare Providers.
  4. I am not a healthcare provider, which class do I take? You may take any of the Heartsaver courses. You must determine if you need First Aid AND CPR, CPR only, Pediatric First Aid and CPR or First Aid only.
  5. Is this American Heart Association? Yes, we teach American Heart Association courses and provide the cards from American Heart Association.
  6. Will I get my card the same day? Yes. Upon successful completion of the course, you will receive an eCard. Most of the time they are sent directly after the course. Other times they are sent by the end of the same day. You will receive an email from the American Heart Association that will require you to create a login/password before claiming your card.
  7. Do I need a book? American Heart Association requires all students have access to a current 2015 student manual before, during and after class.
  8. Are course books/material included in the price?   Heartsaver books ARE included in the price. However, BLS Provider books ARE NOT included in the price. If you purchase from us, the BLS Provider book is an additional $15. This option is provided on the registration form. You may also go to laerdal.com or ebooks.heart.org to purchase eBooks for any course. This way you have ACCESS to the materials used in the class in various forms.
  9. Do I have to take a written test?   Healthcare Providers are required to take a written test.  All certifications require skills (hands-on) tests.
  10. Do the courses use an AED machine?   Yes. Don't worry, the AED is only for practice and will not produce a real shock.
  11. Are copies of AHA cards accepted for discount?  No. You must have the original card to qualify. Remember, your card must also be from AHA to qualify. No American Red Cross or online only CPR cards accepted for discount.
  12. Can I pay online? Yes. Once you complete the registration, you will be routed to PayPal where you can pay with your PayPal account or use the option to pay with your credit or debit card. For groups, a PayPal invoice will be sent to secure payment.
  13. Can I pay cash upon arrival? The Community Center does not allow cash exchange on the premises. If you have to pay cash, please speak with your instructor to make other arrangements.
  14. Can I pay online the same day? Yes you may pay online the same day, BUT it is highly recommended that you pay before the course to secure your spot in the course. SAME DAY payments will not secure your spot.